Privacy notice

Who is responsible

Sitecomb is a product of Sahbis Limited, a private company limited by shares, registered in Ireland under number 821013, registered office 77 Camden Street Lower, Dublin 2, D02 XE80.

Sahbis Limited is the data controller. Write to hello@sitecomb.com about anything on this page.

On this website

This site sets no cookies and keeps nothing in your browser to count visits. We count visits on our own server, from the page request your browser sends anyway: the page, the link that brought you (from the link's tags or the site you came from) and your country (from your connection), as anonymous daily totals. We don't keep your IP address or browser details for this, nothing runs in your browser to do it, and we don't track you across other sites. We delete these daily totals after 400 days. The legal basis is our legitimate interest in knowing which pages and links work. Because the totals can't be traced back to you, we can't remove your own visit from them, but you can still write to hello@sitecomb.com to object. If you use the free score or buy a report, we also note which link brought you, as an anonymous total. What we keep in your browser for other reasons is listed on the Cookies and storage page.

Our hosting provider, Vercel, delivers this site. Like every host, it briefly processes your IP address and browser details to do that. We don't use them to identify you.

When you buy a report

We collect the website address you want checked, the business name if you give one, your email address, and the payment details our payment provider needs.

We use them to run the check, deliver the report, send your receipt, and answer you if something goes wrong. The legal basis is the contract you ask us to perform, and, for receipts and accounts, our legal duties.

The check itself reads only public pages of the website, the way a visitor does. It doesn't log in, fill in forms or collect anyone's personal data from the site.

We also count checkouts, paid orders and revenue by which link brought you, your browser's language and your country, as anonymous totals with no personal data, so we know which languages to offer next.

When you use Sitecomb in an AI assistant

We receive the website address you ask about. From ChatGPT we also get an anonymous user number that ChatGPT makes for us. We also see the network address the request comes from. We never receive your chats.

We use these only to run the check and keep free checks fair. Each person and each website gets a small daily limit. The limit counters hold a one-way scrambled code and the times of recent checks, never the number or address itself. A check stops counting after 24 hours. We delete the counter itself 48 hours after the last check on it. The legal basis is our legitimate interest in stopping misuse.

For 24 hours, a repeat question about the same website gets the answer we saved. That answer holds the website address and what the check found on the public site: its score, the problems it found, and its speed, security and email results. Nothing about you. We delete it 48 hours after we last saved it.

The assistant's own company handles your chat under its own privacy policy. Vercel and Fly.io run the check for us.

Who helps us

Stripe handles payments, fraud prevention and sales tax. Vercel hosts this website (our own visit counts run there too, as anonymous daily totals). Cloudflare runs the records for our domain name. Fly.io runs the server that does the checks. Resend delivers the emails we send from the site, Sentry collects error reports from our site, and Google Workspace hosts our own email and inbox. Each only gets what it needs for its job. The full list, with what each one gets, is on the Subprocessors page.

Sentry is run by Functional Software, Inc., and keeps our error reports in the EU (Germany). A report says what broke or ran slowly on a page. It never records your screen or what you type. We don't send it your email address or report links.

Sitecomb serves customers worldwide, so some of these providers process data in other countries, including the United States. Where data leaves the European Economic Area or the UK, it's protected by an adequacy decision or the standard contractual clauses approved for that purpose.

How long we keep it

Reports and the website address they cover: 12 months, so you can come back to your report, then deleted.

Your email address and order details: as long as needed for the report and support, then kept with our accounting records for 6 years, as Irish tax law requires.

Emails you send us: as long as needed to answer them, and no longer than 2 years.

A help request sent before 5 November 2026 (the email, website and score you passed to Sahbis Limited by ticking a box; we no longer offer this): 90 days, then deleted, unless you became a customer. If you did, we keep it as we keep your order details.

Your email address on the Sitecomb Watch waiting list: until Sitecomb Watch opens or you ask us to remove it.

What we never do

We never sell your data. We never use your email for marketing unless you ask to hear from us, as you do when you join the Sitecomb Watch waiting list. We never publish a score unless its buyer asks us to.

The free score

When you use the free score, we check the website address you enter. We don't ask for your name or email just to give you the score. We keep anonymous daily counts of how many scores were shown, which link brought people (for example a post on X), and their browser's language and country, with no personal data. We also count, as anonymous totals, how often the paid-report offer on a result is shown and clicked. We delete these daily counts after 400 days. To stop misuse, each network address gets a small daily limit: we keep a scrambled form of your IP address (a one-way code, never the address itself) for 24 hours, then delete it. The legal basis is our legitimate interest in stopping misuse.

Email me this score: only if you type your email and press the button. We use your address once, to send you that one email. We don't keep it, and we never add it to a list. We keep only a one-way scrambled counter against abuse, for a day or two.

Share links: only if you click "Share my score". The link holds only the website, the score and the date. We don't publish it or keep a list of them. Anyone you send the link to can see those three things.

Help request: no longer offered, from 5 November 2026. Before then, if you ticked the box, your email, the website, the score, its top problems and which link brought you went to Sahbis Limited, the same company that runs Sitecomb, which may have emailed you once about fixing it. The legal basis was your consent; you can withdraw it at any time by writing to hello@sitecomb.com. Sitecomb no longer passes anyone to Sahbis.

A free report from a code

If you use a code (for example one shared by a creator), we keep the same details as for a bought report: the website, your email and the report, for 12 months, and use them only to make and send your report. Nothing is paid, so there is no payment record. The legal basis is your request for the report (contract).

We only email you the report, or a new code to try again if the report fails (that code expires after 90 days). No marketing unless you ask for it.

We also keep a scrambled code made from your email (not your email itself), with the code you used, for 12 months. If you later buy a report, we use it to count that the code led to a sale, as a total per code. The legal basis is our legitimate interest in knowing whether a code works. You can object at any time by emailing hello@sitecomb.com, and we'll delete it. The person who shared the code only ever sees totals: never who you are, or whether you got a report.

If we emailed your web studio

A person at Sitecomb sent your studio one email, by hand. This is why, and how to stop it. Sahbis Limited (see the top of this page) decides how your details are used.

• Where we found your address: on your own website, or on a listing or profile you keep yourself. Never a bought list or a guessed address. A person checked it before writing.
• Why we wrote: to ask how web studios check client sites and whether a report like ours would help, and to offer five free checks if you replied. No sale.
• Our lawful basis is legitimate interest (EU and UK GDPR, Art. 6(1)(f)). We weighed it against your rights and keep it small: one email, then we stop.
• The rules we follow: Irish and EU rules on email marketing (S.I. 336/2011, reg. 13) and, in the UK, PECR (reg. 22) let us write to a company's business address. In Ireland and the UK we write only to limited companies (and LLPs in the UK), never to sole traders or partnerships.
• What we hold: your studio's name, its website address and the business email address you publish. An address that names a person, such as anne@yourstudio.co.uk, is that person's personal data too. Our emails have no tracking pixels and no link tracking.
• Who else sees it: Google Ireland, which provides our email. We sell nothing.
• How long we keep it: if you never reply, we delete our record of you 12 months after we wrote. If you reply, it becomes an enquiry, kept up to 24 months from your last contact. If you use your five free checks, the section above on a free report from a code applies too.
• How to stop: reply STOP, or email hello@sitecomb.com. You don't need to give a reason. We add you to a do-not-email list the same day and keep it for good, so we never write again. That list holds only your address and business name.
• Your rights: you can ask to see what we hold, correct it, delete it or restrict it, and we answer within one month. You can object to our use of legitimate interest; once you object, it is final. You can complain to the Data Protection Commission (dataprotection.ie, 21 Fitzwilliam Square South, Dublin 2, D02 RD28), and in the UK to the Information Commissioner (ico.org.uk).

The Sitecomb Watch waiting list

Sitecomb Watch, a check every 2 weeks with a private dashboard, isn't open yet. If you ask to join the waiting list, we keep your email address, the time you joined and which page you joined from, and the fact that you ticked the box asking us to email you.

We use them for one thing: to email you once when Sitecomb Watch opens. The legal basis is your consent. We keep them until Sitecomb Watch opens or you ask us to take you off the list, whichever comes first. To be removed, write to hello@sitecomb.com and we'll delete your address. Joining the list costs nothing and takes no payment.

Our own weekly dashboards, for our own websites, hold no personal data.

Public check pages

A public page exists only if a buyer publishes a check that scored 80 or more. It holds only the website address, the check date, the scores and the engine version: no personal data. Badges set no cookies and send nothing back to us about who sees them. Like any page, our host still processes each request to deliver it. A page stays up until the buyer takes it down, or the website's owner asks us to.

Your rights, wherever you live

Everyone gets the same rights from us: ask for a copy of your data, ask us to correct or delete it, object to how we use it, ask us to limit it, or ask for your data in a form you can take to someone else. Where we rely on your consent (the Sitecomb Watch list, and a help request sent before 5 November 2026), you can withdraw it at any time, and that doesn't affect what we did before. Write to hello@sitecomb.com and we'll answer within one month.

Those rights come from the EU and UK GDPR, and we give them to customers everywhere, including under India's Digital Personal Data Protection Act and US state privacy laws where they apply.

You can also complain to a regulator: in Ireland the Data Protection Commission (dataprotection.ie), in the UK the ICO, in India the Data Protection Board, or the authority where you live.

Changes

When this page changes, we update the version line at the top. Big changes are announced on the home page first.