How do I get my business on ChatGPT?
Updated
To get your business on ChatGPT, you claim a free business profile, but only some businesses can yet. If you sell online from your website, you can claim today. Most shops, restaurants and service businesses have to wait. Every business can do one thing now: make sure ChatGPT can read its website.
If you run a café, shop or restaurant in Ireland or the UK, you can't claim it on ChatGPT yet. Join the waitlist in Business Hub (ChatGPT's page for businesses), and check your website now.
Checked 11 November 2026. It's a new feature, still in testing, so the rules may change.
Who can claim today
| Your business | Can you claim it today? |
|---|---|
| You sell online (from your website or a marketplace) | Yes, wherever ChatGPT is available and you pass the ownership and ID checks |
| Shop, café or restaurant (customers come to you) | Not yet outside the US: join the waitlist. In the US, only if your business is already listed |
| Service business (you go to the customer, or work remotely: plumbers, cleaners, agencies, consultants) | Not yet: it's marked "coming soon" |
What you get
- A free profile in Business Hub, at chatgpt.com/business-hub.
- Edit your details: website, description, category, logo, cover photo and delivery or return policies. OpenAI reviews each change before it shows.
- Insights for the last 28 days: how often you were mentioned, website clicks, and the topics people found you through.
- No fee to claim. (ChatGPT Ads is a separate, paid product.)
What it won't do: claiming a profile doesn't make ChatGPT mention you more often. ChatGPT still reads your website and other sites to decide what to say.
How to claim (online sellers)
- Sign in to ChatGPT as the owner and open Business Hub. A company email is better than a personal one.
- Search for your business and pick it, or add it if it isn't there.
- Prove the website is yours: a code sent to your business email or phone, a line added to your domain settings (a DNS record), or your Shopify store.
- OpenAI reviews it, and may ask for more.
- Confirm who you are: have your government ID and your company registration details ready.
- Once you're approved, check your details, then open Insights.
While you wait
- Join the waitlist in Business Hub if your type of business shows one.
- Let ChatGPT read your website. ChatGPT reads websites with a program called OAI-SearchBot (ChatGPT's search robot). OpenAI says sites that block it won't be shown in ChatGPT's search answers. Not sure how to check? Skip the technical part: the free check below tells you if your website blocks it.
- Say what you do, in words, on your website: your services, the towns you cover, your hours and how to reach you. More in How do I get my business recommended by ChatGPT and other AI assistants?
Check your website free
This guide is written by Sitecomb, which makes the free check below. Sitecomb gives your website a free website quality score in six areas. One of them, Found online, checks whether your website lets search tools and AI assistants like ChatGPT read it. It takes about a minute, and you don't need an email.
Common questions
Is a ChatGPT business profile free?
Yes. Claiming and using Business Hub is free. ChatGPT Ads is separate and paid.
Can I claim my business in ChatGPT in Ireland or the UK?
If you sell online, you should be able to. OpenAI is quoted as saying any eligible business where ChatGPT is available can claim. Ireland and the UK aren't named, and aren't excluded. Shops, restaurants and service businesses are on a waitlist or "coming soon".
Will claiming my business make ChatGPT recommend me?
No. Claiming lets you correct your details and see insights. It doesn't change how often ChatGPT mentions you. ChatGPT still reads your website and other sites.
What do I need to claim it?
Your business email or phone (or your domain settings, or your Shopify store) to prove the website is yours, plus government ID and your company registration details for the identity check.
What are ChatGPT Business Agents?
An AI agent for your business. For now it's only for eligible US online shops and online service businesses with a website.
Sitecomb checks whether your website lets ChatGPT and other AI assistants read it, as part of its Found online area. It's one of six areas in the full report.
Check my website free, or read How do I get my business recommended by ChatGPT and other AI assistants?
Updated: 11 November 2026.
Sitecomb isn't affiliated with OpenAI. ChatGPT is OpenAI's product. Details come from three independent write-ups dated 10 November 2026, re-read 11 November 2026.